Healthcare.gov and the Knowledge Problem

by Russ Roberts on November 23, 2013

in Complexity & Emergence, Health, Politics

Clay Shirky has a lot of fascinating insights (HT: Ike Pigott) into the communication problems that commonly exist between management and technical staff. He applies these to what went wrong with Healthcare.gov. Fascinating Hayekian take. Shirky’s EconTalk episode which I also recommend is here.